Privacy Policy

The Third Coconut is a trading name of AadhiPixels Ltd (a company registered in England & Wales, company no. 16230492) - a small web & app studio serving local businesses across South West London & North Surrey. You can reach me any time at hello@thethirdcoconut.com. For data-protection purposes, AadhiPixels Ltd is the data controller for this website.

• Things you send me. When you use the contact form, request a quote, or chat with the assistant, I receive what you choose to share - typically your name, email or phone number, and details about your business and what you need.
• Basic, anonymous usage data. If analytics are enabled, I may see aggregate, privacy-friendly stats (pages visited, rough location, device type) to understand what's useful. This doesn't identify you personally and isn't sold or shared.
• The estimate & chat tools run in your browser. Any numbers you enter into the pricing estimator stay on your device unless you choose to send them to me.

I use your details for one reason: to reply to your enquiry and, if you go ahead, to deliver and support your project. The lawful basis is your consent (when you contact me) and legitimate interests (running and improving a small business website). I don't send marketing emails unless you ask me to.

I don't sell your data - ever. I only use trusted service providers needed to run the site and reply to you (for example, an email or form-delivery provider, and website hosting). These providers process data on my behalf under their own data-protection terms.

I keep enquiry details only as long as needed to help you - and to meet any legal or accounting obligations if we work together. If you decide not to proceed and want your details removed, just ask and I'll delete them.

This site aims to keep cookies to a minimum. Any analytics used are chosen to be privacy-friendly and cookieless where possible. I don't use advertising or cross-site tracking cookies.

Under UK GDPR you can ask to see the data I hold about you, correct it, delete it, or object to how it's used. Email me at hello@thethirdcoconut.com and I'll sort it promptly. You also have the right to complain to the UK's Information Commissioner's Office (ico.org.uk).