Reward your regulars without another till gadget
Coco Card runs on the phones you and your team already have - or, at its very simplest, on one printed code by the till. I set it up, brand it as yours and run it for you - your customers get one lovely card, you get regulars who actually come back.
Runs on the phones you already have
No tablet rental, no proprietary scanner, no cable spaghetti behind the till. Coco Card is software with a printed kit - that's it.
Runs on any phone - or on nothing but a printed QR
The staff scanner is a web page, not a gadget. Any phone or tablet at the till opens it - nothing to buy, charge, update or lose. No device at the counter at all? Print the Counter QR and customers collect on their own phones; your team never touches a screen.
Live in days, not months
I do the set-up: your reward rules, your branding, your counter kit. You approve a mockup, I make it real.
Run for you
I watch it, maintain it and answer questions myself. There's no ticket queue and no 'success team' - you always talk to me.
The 90/10 rule
Your card is 90% you: your name, your logo, your colours, your reward. Coco Card is the quiet 10% - a small mark that tells customers the card in their phone also works at other local independents. You get the polish of a big-brand loyalty app; the customer relationship stays entirely yours.
A programme shaped like your business
Stamps suit a cafe; they make no sense for a plumber. Coco Card carries whichever reward mechanic actually fits how your customers come back.
Cafes & coffee shops
Stamp cards
Nine coffees, the tenth on the house - the classic, minus the soggy paper card.
Barbers
Visit rewards
Count visits, not spend - every sixth cut free, or a treat that lands right when they're due back in the chair.
Salons & beauty
Rebooking rewards
Reward clients for booking the next appointment before they leave - the habit that keeps a diary full.
Trades
Referrals & service reminders
A boiler service comes round every year - Coco Card remembers, nudges the customer, and rewards the neighbour they refer.
Tutors & classes
Milestones
Celebrate the tenth lesson or a finished term - small recognitions that keep students (and parents) coming back.
The kit on your counter
Included with every plan: a Join QR stand for your counter, a window sticker for the door and a one-page staff guide, all printed in your branding. I design it, print it and post it. If there is no phone or screen at your counter, the Counter QR is a sheet you print yourself, whenever you like - and replacing it retires every older copy.
Replacement counter pack £39 · extra location kit £59 - the kit itself is never a separate charge.
Your business name here
Join our rewards
Scan with your camera · takes 15 seconds
Coco Card · from The Third Coconut
Example counter stand - yours carries your branding and a real QR
Staff-ready in 20 seconds
If it slows down a lunchtime queue, it fails. So the staff side is one screen and one tap.
- 1
Open the scanner link on any phone at the till
- 2
Enter the staff PIN
- 3
Scan the customer's code and tap once - done
Cooldowns, per-visit limits and one-tap reversals catch mistakes before they cost you a free coffee - and every action lands in the ledger, so nothing is invisible. A reward is handed over at the counter, however the stamps were collected: your team scans the card and taps Redeem, or the customer taps Redeem on their own phone and shows a big live confirmation - with your staff PIN on that step if you want your team to approve each one.
The staff scan gives your team the most control. The other two need no staff scan per stamp: a Live Till QR on a screen you already have that changes every minute, or a Counter QR customers scan on their own phones with no device at the counter at all.
Pick the way that fits your counter
Every programme gets all three, and you can mix them - a staff scan on a busy Saturday, the Counter QR on the quiet counter at the back. Whichever way a stamp arrives, it lands in the same ledger with the same cooldowns and daily caps. No special hardware to buy for any of them.
Staff scan
Any phone your team already has
The customer shows their Coco Card and a member of your team scans it in the staff app - any phone, no gadget. A person confirms every stamp, so it's the one to use where you can.
Most staff control
Live Till QR
A screen you already have by the till
A spare phone, tablet or till display signed into the staff app shows a code that changes every minute. Customers scan it themselves while they pay - a photo of it is useless in 60 seconds.
Strong unattended
Counter QR
A printer, once. No business phone, tablet or till screen
No phone at the till? Print one QR, put it beside the counter, and customers scan it on their own phones to collect their visit. Your team never touches a device - Coco Card applies your visit rules and its anti-abuse checks automatically. It's the option that makes a market stall or a one-chair barbershop as easy to run as a chain.
No device at the till
- Your visit rules apply automatically - so many per customer per day, with a gap in between
- A repeat scan of the same visit is the same visit, never a second stamp
- Unusual scan patterns are slowed down, refused and flagged for review
- Revoke a code and print a replacement in one click if a photo ever gets shared
- Location can be used as an extra check - your choice, and never the only one
- Every visit records which sign it came from, so a problem sign is easy to spot
- Rewards are handed over from the customer's own phone, with a big live confirmation for your team to see (add your staff PIN to that step if you'd rather)
Handing a reward over: your team scans the card and taps Redeem, or - if there's no device at the till - the customer taps Redeem on their own phone and shows your team a big live confirmation with the reward, the time and a countdown. Shops that want their team to approve each one can put their staff PIN on that step.
A verified visit is a staff scan, a Live Till QR self-stamp or a Counter QR self-stamp (typing a member code by hand when a camera won't read it is part of a staff scan, never a fourth way) - counted once per customer per day. That's what the Free Launch tier's first 50 verified customer visits are counting.
Only what the ledger actually measured
Every Monday you get the Coco Card Report - plain numbers straight from the ledger: who came back, who's slipping, and what the automatic win-backs did about it - plus a £ estimate that is labelled as one and uses an input you set. Not modelled 'uplift'.
That's the whole report. I don't claim revenue uplift or footfall percentages I can't measure - if a number isn't in the ledger, it isn't in your report.
Example Coco Card Report - example numbers
- New members joined
- 9
- Visits recorded
- 54
- Rewards redeemed
- 6
- Reversals (staff corrections)
- 1
- Offer opens (sent with consent)
- 17
Part of the package, not another bill
Coco Card ships inside every Third Coconut plan - the difference between plans is website depth and growth work, not whether you get the card.
Hub
Coco Card on the site you've got
Your branded card, counter kit, staff scanner and the reviews journey - added to your existing website and run for you.
Grow
The full system, new site and all
Everything in Hub plus a new website built to convert, and the monthly growth work - offers, content and campaigns.
Complete
The full machine
Everything in Grow plus referrals, vouchers, win-backs and multi-location - for businesses ready to press harder.
Happy with the website you've got? Hub adds Coco Card to your existing site (£149 setup + £49/mo). The only guarantee I make: your system is live within 14 days of getting your content, or your first month is free.
See your own card before you decide
Tell me your business name and colours and I'll mock up your branded Coco Card for free - so you're judging the real thing, not a promise.